Transcoders

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Transcoders

Postby slidey » Thu 12th May, 2011 9:26 pm

Hi there,

I have recently signed up to the transcoder service on mixstream, i wanted to have a 128kbps stream and a 64kbps stream, so listeners can tune in if they are having difficulties listening to the 128 stream (eg smart phones or poor internet connection).

how do i go about doing this? do i have to download software?

Also, i want to know how to get the listen links for the transcoded stream,so i can put them on my website.

Cheers
slidey
 
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Joined: Thu 12th May, 2011 9:13 pm

Re: Transcoders

Postby Gavin » Fri 13th May, 2011 11:03 pm

Hello,

Please open a support ticket from https://secure.bellonline.co.uk/submitticket.php (requires login) and we'll be happy to explain how it works (and adjust your billing date if you haven't yet used it).

You don't need to install any software at all.
Please don't PM me for support, support system located at:
Customer Support: https://secure.bellonline.co.uk/submitticket.php
FreeStreamHosting Support: http://freestreamhosting.org/support.php
Sales: https://secure.bellonline.co.uk/contact.php
Gavin
Site Admin
 
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